Terms & Conditions

By visiting venzijewelry.com (the “Site”), you consent and agree to be bound by these Legal Terms and Conditions and the provisions of the “Terms and Conditions” section (together, the “Terms”) of this Site. Your access to and use of this Site to order products offered on the Site are also governed by these Terms. If you do not wish to be bound by these Terms, please do not use this Site.

We reserve the right, in our discretion, to update and change these Terms at any time by posting new terms on the Site. These changes will be effective immediately, on posting. Please review these Terms each time you use this Site. Your continued use of this Site, and your ordering of any products on this Site, will constitute your binding acceptance of the Terms.

These Sale Terms (the “Terms”) describe how the terms under which sales with VENZI JEWELRY LLC (the "Company", "we" or "us") will take place. We reserve the right, but have no obligation, to confirm the credibility of all payment transactions, including confirming the validity of card transactions, and you acknowledge that such process may delay or preclude receipt of payments. We are not obligated to process payments (i) that have been made by fraudulent, illegal, or unauthorized means, as determined by us in our sole discretion or (ii) to any account located in a country or territory where there is high-risk for fraudulent activity, as reasonably determined by us in our sole discretion.

Unless otherwise indicated, all prices, fees, and other amounts referred to on the Site are in U.S. dollars and do not include any taxes. You will be responsible for the payment of any taxes applicable to any sales through the Site. We reserve the right to introduce fees for other services in the future at our sole discretion. Refund requests will be processed at our sole discretion.

Orders

Once an order has been placed, we are unable to modify or cancel your order. All orders are subject to availability.  Items that are in stock will ship immediately. If an item is not in stock, it will be made to order and a representative will contact you with an estimated delivery date.  If we do not have the item in stock. Estimated delivery times for items not in stock are generally between 2-4 weeks. If you would like to expedite shipping, please send us an email at venzijewelry@gmail.com We will do our best to accommodate your requests.

Shipping

US domestic shipments are handled either by UPS or FedEx. A $20 shipping, handling and insurance charge is added to each domestic order.  All domestic shipments will require a signature upon delivery.

All international shipments have a flat-rate shipping of $100 and generally are shipped via DHL or FedEx. All international shipments will require a signature upon delivery.  Please note that all additional customs, import duties and taxes incurred at the point of entry into the destination country are the responsibility of the customer. International orders are subject to duties and taxes determined by the country to which they are shipped. Refused or unclaimed international orders will not be eligible for refund. For international duty rates please contact your local customs department. 

Sales Tax

Sales tax is applicable and will be charged on all orders shipped within New York State.

Product Descriptions

Product images are subject to change without notice. All products are photographed to show as much detail as reasonably possible. Some items may appear larger or smaller than their actual sizes, and are not shown to scale. The item descriptions indicate approximate dimensions. Also, please note that because computer monitors have different settings, colors and sizes may vary. If you have any questions regarding the size, color or any other physical aspect of a particular item, please contact us at venzijewelry@gmail.com.

All total carat weights provided are approximate estimates and may vary within ± 10% of the carat weight. Carat weight for standard-size rings is based on a U.S. size 6 or 7. All of our rings are standard U.S. sizes. If you do not know your U.S. ring size, we recommend contacting your local jeweler.

Custom Sizing

Please e-mail venzijewelry@gmail.com for any custom sizing requests.

Ownership of Content

All content, design, information, text, images, names, likenesses, pictures, graphics, formats, code and software, technical drawings, configurations, graphics, photographs, audio and video files, scripts, links, interactive features and other material and files (collectively, “Content”) used on or incorporated into this Site, and the selection, arrangement and/or integration of all such Content are either registered trademarks, trademarks, trade names, service marks, copyrights or otherwise protected property of Joyeros Investment LLC, or used under license or otherwise, and all rights thereto are specifically reserved. Content on the Site may not be used, copied, published, broadcasted, distributed, reproduced or transmitted without our prior written consent.

Disclaimer and Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION ANY LOST OPPORTUNITY OR PROFITS, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF GOODWILL OR ANY OTHER INTANGIBLE BENEFIT, EVEN IF SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. IN NO EVENT SHALL THE COMPANY’S LIABILITY EXCEED THE TOTAL AMOUNT PAID TO THE COMPANY BY YOU. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

GOVERNING LAW; VENUE; ARBITRATION; CLASS ACTION WAIVER.

You agree that any dispute or claim arising out of sales on the Site or these Terms shall be settled by binding arbitration in the State of New York under the American Arbitration Association Rules. Regardless of any law to the contrary, any claim against the Company must be filed within one year of the time such claim arose, otherwise such claim will be barred forever. We agree that regardless of any law to the contrary, that the arbitrator shall have no authority to award, punitive or exemplary damages. Notwithstanding the above, we may apply to any court of competent jurisdiction for a temporary restraining order or other interim relief, as necessary without breach of this agreement and without abridgment of the powers of the arbitrator. These Terms shall be governed by the laws of the State of New York, without regard to conflicts of laws provisions and such law shall be applied by the arbitrator to the merits of any dispute or claim.

Miscellaneous

These Terms and VENZI JEWELRY LLC’s Privacy Policy set forth the entire agreement between the parties relating to the use of the Site. If any provision of this Agreement is held to be unlawful, void or for any reason unenforceable, then such provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. You agree that this Agreement and all incorporated agreements may be automatically assigned by VENZI JEWELRY LLC, in its sole discretion, to a third party in the event of a merger or acquisition.